Legal
Privacy Policy
1. Introduction
By accessing and using our website or our services, you provide your express and voluntary consent to the processing of your personal information by Outsourcery Services Limited ("Outsourcery" or "we") on the basis set out in this Privacy Policy.
We collect, use and, in some circumstances, share your personal information in and through this website and during the provision of services to you. We respect your rights, including your right to protection against the unlawful collection, retention, sharing and use of such personal information.
The purpose of this Privacy Policy is to provide you with information about our information processing activities and the manner in which your rights are protected. We may amend the provisions of this Privacy Policy to comply with any changes in the law, and/or pursuant to any changes to our information processing activities or privacy practices.
2. Personal information we collect
- Identity Data — first name, last name, username, title, date of birth and gender.
- Contact Data — billing address, delivery address, email address and telephone numbers.
- Financial Data — bank account and payment card details.
- Transaction Data — details about payments to and from you and details of products and services you have purchased from us.
- Technical Data — IP address, browser type and version, time zone, plug-in types, operating system and platform.
- Usage Data — information about how you use our website, products and services.
- Marketing & Communications Data — your preferences in receiving marketing from us and our communication preferences.
The supply of personal information by you is voluntary and not mandatory. However, refusal may prevent us from concluding or performing any contract with you, or from complying with our obligations in law.
3. Why we collect and process your information
We will only collect your personal information for a specific, explicitly defined and lawful purpose relating to our business, including: providing services; entering into and performing a contract with you; complying with legal obligations; protecting legitimate interests; direct marketing (only with consent); customising our content; and notifying you about changes to our services.
We will not sell your personal information to any third party without your prior written consent.
4. Cookies
Cookies are small text files transferred by a web server and stored on your device. We may use Cookies to distinguish you from other users, remember your last session, estimate audience size and usage patterns, store your preferences, and speed up searches on our website. You have the right to accept or decline Cookies via your browser, though declining may limit access to certain features.
5. Sharing of personal information
We may share your information with our partners and/or service providers in order to enable a transaction with you, or to enable third party operators to perform processing activities on our behalf. We will advise you of the categories of third parties prior to sharing. We may also share aggregated, de-identified information.
6. Your rights
- To access and correct any of your personal information held by us.
- To object to the processing of your personal information.
- To lodge a complaint about us.
7. Security and retention
We are committed to protecting personal information in our custody against any loss, damage, unauthorised destruction or unauthorised access. We continually identify risks to the personal information in our possession and ensure appropriate security safeguards are in place. Once we have achieved the purpose for the collection of your information, we will destroy or delete it unless required to retain it by law.
8. Contact
If you have any questions about this Privacy Policy, contact us at hello@outsourcery.uk or 0800 086 8998.